Many online shops in Sweden and the rest of the EU do not ship to Norway, or add expensive shipping and customs clearance fees. With Grensepakke you get a fixed delivery address in Strömstad, a short drive from Svinesund. You order like a Swedish customer, we receive the parcel, and you collect it when it suits you.
Why a Swedish delivery address?
With an address in Sweden you can shop in stores that only ship within Sweden or the EU, and shipping within Sweden is often free or cheap. You pay Swedish VAT in the shop. When you bring the goods across the border yourself, the Norwegian duty-free allowances apply.
How to write the address in the online shop
All customers use the same address. Your customer number is what lets us match the parcel to you:
Kontorshuset
Your customer number (e.g. KHAAAA)
Prästängsvägen 1
452 33 Strömstad
Sverige
Once you have registered, you will find your own address with your customer number under “My parcels”. Copy it exactly as shown there. At checkout, use our phone number, +46 70 289 62 84, and your own email address.
Getting started – 4 steps
- Register for free and get your own customer ID.
- Order from the online shop and use your customer ID and our address as the delivery address.
- Pre-announce the parcel under «My parcels», so we know it is coming.
- Collect the parcel in Strömstad with your passport or driving licence when you are notified.
What can you have delivered?
We accept parcels from all carriers, for example PostNord, DHL, Bring, UPS, DB Schenker, Budbee and Instabox. There is no size or weight limit: anything from small parcels to heavy shipments, e-scooters and whole pallets. If your parcel ends up at another pickup point in Strömstad, such as ICA or a PostNord agent, we collect it for you.
What does it cost?
| Up to 1 kg | 149 SEK |
|---|---|
| 1–3 kg | 179 SEK |
| 3–5 kg | 229 SEK |
Registration is free and there are no fixed fees. You pay per parcel when you collect it, by card or in Swedish cash. Your parcel is stored with no time limit and no storage fee. If you collect often, you get a discount through the Border Club, up to 20 %. See the full price list.
Address and opening hours for collection
Grensepakke, Prästängsvägen 1, 452 33 Strömstad, Sweden.
- Monday - Thursday: 09:00 – 17:00
- Friday: 09:00 – 16:00
- Saturday and Sunday: By appointment
Customs and allowances on the way home
You pay VAT in the country you buy from. When you bring the goods across the border yourself, the Norwegian duty-free allowances apply. Always check the current rules at toll.no before you shop. If you are over the allowance, you must declare the goods in the red zone.
Frequently asked questions about a Swedish delivery address
Is it legal to pick up parcels in Sweden and take them to Norway?
Yes, as long as you follow Norwegian customs rules when crossing the border.
Which phone number and email do I enter at checkout?
Our phone number, +46 70 289 62 84, and your own email address.
Do I have to pre-notify my parcel?
No, but it is recommended – it makes receiving and pickup faster. You can add the tracking number later.
How long can my parcel stay with you?
As long as you like – no time limit and no storage fee.
How do I pay?
By card or Swedish cash at pickup. Prices are in SEK.
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